[Error] "No Issue Type Selected"?... Yes, there is!!


So you've downloaded SmartHandler, set up the handler as instructed, and clicked "Run". Suddenly your activity log has a new error message-- "No Issue Type Selected"!

Don't panic!.. First, confirm the project key and issue type is valid. Yes? Great! The displayed error message could be caused by Jira when the user taking the selected action does not have the correct permission to do something. The error message is not the most descriptive and this is due to each Jira configuration being unique. There is not a one-size-fits-all set of instructions to correct this error, however, below are some suggestive tips to help you correct the issue.




If all else fails, you may contact our support team for assistance. Please include screenshots of your permission scheme for the intended project, screenshots of your action configuration, and whether you are using Active Directory.