Create a two-way integration between JIRA Service Desk (Server) and Splunk that provides a more unified, real-time view across your IT Service Desk and IT Ops teams. Add automatic HipChat notifications for enhanced collaboration.



How It Works

The Real-Time Splunk Connector for JIRA Service Desk works by communicating across JIRA Service Desk (JSD), Splunk, and HipChat through a suite of integrated components.

  • JSD add-on — Send JSD issues to Splunk and take advantage of real-time searches and monitoring for service desk activity. Gain insights into service desk trends and detect high-impact problems sooner.
  • Splunk app — Trigger JSD issues from Splunk incidents and arm your development with the information and context they need to solve problems quickly.
  • HipChat integration — Trigger enriched, real-time alerts in HipChat from Splunk incidents, and monitor Splunk connectivity at a glance.

Automatically turn events into real-time incidents, and make sure the right people know. Now.

Get Started

Learn how to configure and use the Real-Time Splunk Connector for JIRA Service Desk with our comprehensive product documentation.